Trust factors and their impact on patients satisfaction of private clinics in city of Ramadi - Iraq

نویسندگان

چکیده

The target of the research to identify trust factors represented by (communication, competence, Service Quality) and its impact on satisfaction patients private medical clinics in city Ramadi, for purpose achieving objectives reaching answers questions (study problem), Researchersadopted analytical descriptive approach, a questionnaire was designed as key tool collecting preliminary data, using method (method) random sample, distributed (384) forms reviewing city, Of these, 368 were recovered, which 11 not eligible (invalid), bringing number questionnaires valid statistical analysis (357) 357, i.e. response rate (93%) recovered questionnaires, data statistically processed program (SPSS.V.26) well (AMOS.V.26) , most prominent findings existence correlation positive effect with significance between Trust patient In addition, results showed that level through their researched at (medium) level, contact came first then solved Competence second Quality iii, services provided general (average), light those Researchersmade set recommendations could help clinic staff enhance increase them strengthen reflects positively permanence prosperity relationship.

برای دانلود رایگان متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

the impact of attending efl classes on the level of depression of iranian female learners and their attributional complexity

می توان گفت واقعیت چند لایه ا ی کلاس های زبان انگلیسی بسیار حائز اهمیت است، زیرا عواطف و بینش های زبان آموزان تحت تاثیر قرار می گیرد. در پژوهش پیش رو، گفته می شود که دبیران با در پیش گرفتن رویکرد فرا-انسانگرایی ، قادرند در زندگی دانش آموزانشان نقش مهمی را ایفا سازند. بر اساس گفته ی ویلیامز و بردن (2000)، برای کرل راجرز، یکی از بنیان گذاران رویکرد انسانگرایی ، یادگیری بر مبنای تجربه، نوعی از یاد...

the impact of e-readiness on ec success in public sector in iran the impact of e-readiness on ec success in public sector in iran

acknowledge the importance of e-commerce to their countries and to survival of their businesses and in creating and encouraging an atmosphere for the wide adoption and success of e-commerce in the long term. the investment for implementing e-commerce in the public sector is one of the areas which is focused in government‘s action plan for cross-disciplinary it development and e-readiness in go...

on translation of politeness strategies in dialogues involving female characters in translations and retranslations of novels translated before and after the islamic revolution of iran and their effects on the image of women: a polysystem theory approach

abstract reception environment has considerable effects on accepting a translation. as the expectations of a target culture and its values and needs change throughout history, its criteria for accepting a translation or rejecting it will change accordingly (gentzler, 2001). the expectations of iran, as the reception environment in the present study, have changed after the islamic revolution. i...

an investigation of the impact of self monitoring on langauge teachers motivational practice and its effect on learners motivation

the central purpose of this study was to conduct a case study about the role of self monitoring in teacher’s use of motivational strategies. furthermore it focused on how these strategies affected students’ motivational behavior. although many studies have been done to investigate teachers’ motivational strategies use (cheng & d?rnyei, 2007; d?rnyei & csizer, 1998; green, 2001, guilloteaux & d?...

the impact of musical texts on the text recall of young learners of english in isfahan junior high schools

abstract although music possesses some kind of power and using it has been welcome by many students in language classrooms, it seems that they take a non-serious image of the lesson while listening to songs and they may think that it is a matter of fun. the main objective of the present study was to investigate whether learning a foreign language through musical texts (songs) can have an impac...

15 صفحه اول

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

ژورنال

عنوان ژورنال: Periodicals of Engineering and Natural Sciences (PEN)

سال: 2022

ISSN: ['2303-4521']

DOI: https://doi.org/10.21533/pen.v10i4.3125